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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 128
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Safe Distancing Tech and a Farewell to Foam

Modern Restaurant Management

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests." In Dunkin’ U.S.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

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MRM Research Roundup: Mid-November 2020 Edition

Modern Restaurant Management

This is according to a recent Appetize Contactless Technology Survey that explored consumer trends in dining, sports, and shopping during Covid-19. Stadiums / Sports trends. When will fans likely attend their next live sporting event? The most important factor for Americans to join a brand loyalty program?

2020 161
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Uber Eats Up Postmates and PPP Loan Data

Modern Restaurant Management

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). “We are particularly pleased that 27 percent of the program’s reach in low and moderate income communities which is in proportion to percentage of population in these areas.