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How to Make Your Guests Feel Safe and Get them Back in the Door

Modern Restaurant Management

Restaurants bring groups of people and that traffic often brings safety. While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. Restaurants must build trust, communicate safety and clearly establish value. Your restaurant brand is the promise you make to your guests.

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MRM Research Roundup: End-of-October 2020 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. Half of restaurants will invest in making their patio a cold weather seating option, while the other half will not. Restaurant Adaptation.

2020 219
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Safety and sanitation is a priority. percent), special events (31.6 Lines Blur Between Fast Food and Fast Casual. Mobile Apps.

2021 186
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Takeout For Good and Menus Go Tech

Modern Restaurant Management

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Aramark Creates Safety Plans. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. .

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Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Bill Angott was named President and Chief Executive Officer of TSFR in 2009.

Food 164
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MRM Research Roundup: End-of-July 2020 Edition

Modern Restaurant Management

According to the Rewards Network survey results , 42 percent of respondents said they would invest in changing their restaurant layout or adding COVID-related safety features, with 28 percent stating they will be adding or expanding a patio. 28 percent of respondents said they were making menus smaller and more efficient for the kitchen.

2020 177