Embrace the Suck

AUGUST 11, 2019

In business strategy, there is a common theory referred to as Red Ocean and Blue Ocean strategy. And that’s the same as being referred to as a commodity. You’re now out in front of the market, and you don’t fear competition because you don’t have much. You’re in a category called average.

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Social Media Front of House Take-out Restaurant Law 224

The Restaurant Times

JUNE 30, 2021

A restaurant primarily has two types of operations – front of the house and back of the house. The front of the house refers to anything the customer interacts with, be it the waiting staff, the dining arrangement, lobby area, etc. A restaurant manager, however, has multifaceted responsibilities.

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Operations Management Management Front of House 52

Apicbase

JULY 1, 2022

It helps them expand operations while keeping food quality consistent across locations and channels, and, equally important, keeping the overhead costs in balance. The brand acts as a hub for multiple expansions and extensions, ranging from franchise outlets, delivery, takeout, virtual restaurants, dark kitchens and even retail ventures.

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Operations Back of House Front of House Food Supply 52

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Blend Founders Daniel Fukuba and Stephen Klein.

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Food Truck Customer Service Customer Experience Dietary Restrictions 126

The Restaurant Times

AUGUST 25, 2022

Vikas Punjabi – When I was planning to move back to India, I got the master franchise rights of The Chocolate Room for India. My passion for food took over what I had studied and I opened the first outlet of The Chocolate Room in Ahmedabad, Gujarat. In Conversation with Vikas Punjabi of The Chocolate Room .

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Franchise Franchising 2007 Customer Experience 98

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

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Supplies Food Supply Fast Casual Front of House 165

Goliath Consulting

JUNE 15, 2020

The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Perhaps more unsettling is the uncertainty of it all.

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Supplies Food Supply Sourcing Guest Recovery 124