FOH Loyalty Program Merchandise 
7 Shifts
JULY 25, 2024
Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Branded merchandise Selling branded merchandise lets you generate additional income while promoting your restaurant. Promoting your loyalty program online helps increase awareness and conversions.
7 Shifts
MARCH 27, 2020
Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Consider things like merchandise sales, inventory sales, or private cooking lessons. Stay tuned for 7shifts’ very own relief program! If not, how can you support your staff during a shutdown?
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Apicbase
OCTOBER 14, 2022
This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Create an upselling program. For example, restaurant management platforms can significantly reduce human effort by automating BOH and FOH flows, thereby helping you to keep the labour cost in check.
Mad Mobile
MARCH 1, 2024
Merchandise and gift card sales If you have merchandise for your eatery, you can feature it as part of your digital menu. Behind the scenes: impact on kitchen and staff workflow Tablets don’t just have an impact on your FOH operations and management. Tablets bring new possibilities to the table!
Apicbase
JUNE 16, 2023
To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). If your goal is to develop brand loyalty, you can measure Customer Retention Rate and Average Rating Score per Customer.
Modern Restaurant Management
APRIL 1, 2025
Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position.
Modern Restaurant Management
APRIL 29, 2025
Loyalty programs also matter: 65 percent of drive-thru users and over 60 percent of takeout and delivery users say membership affects where they order. The report explores the forces shaping guest loyalty in 2025. While loyalty check size growth is promising, it's important to understand what this number means.
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