Remove Fast Casual Remove FOH Remove POS
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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Let’s say you run a fast-casual restaurant. These positions already require basic knowledge of customer service and POS systems, so you just need to introduce your menu to them.

Training 195
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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Servers, sometimes other FOH staff. Cafes, breweries, some full service restaurants, casual restaurants. Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Servers, other FOH staff. Fast casual, cafes, breweries, Percentage of sales.

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MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

It also gets rid of those frustrating sticky notes all over your POS. Many fast food chains already have successful kiosk setups, with McDonald’s being the most prominent. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

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How The Snug Took Control of Labor and Evolved Their Restaurant

7 Shifts

View this post on Instagram A post shared by The Snug (@thesnugsf) While delivery and takeout may not be right for The Snug’s unique concept and brand, it’s a great revenue driver for many restaurants—especially fast casual. The integration with Toast POS allows the management team to project their labor needs based on sales data. “I

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7 Proven Ways to Raise Table Turnover Rate

7 Shifts

Fast food Fast casual restaurants typically have the highest table turnover rates since they focus on quick service and efficient operations. Casual restaurants Casual restaurants have lower turnover because they typically offer a more relaxed dining experience, with customers spending more time at their tables.