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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. See details here.

2020 198
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MRM Research Roundup: End-of-September 2021 Edition

Modern Restaurant Management

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Brand Engagement. Fast Casual.

2021 171
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AI Flips into White Castle and Resetting America

Modern Restaurant Management

The company will be matching loans for Black-owned businesses through a new partnership with Kiva and will match loans to U.S-based Customers will see Black-owned carousels on DoorDash in select markets including Washington D.C, This new touchless feature provides diners with a contactless way to join the waitlist for a restaurant.

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As Restaurants Reopen, Many Are Struggling to Find Employees

EATER

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. I found a lot of loyalty in the team we were able to build here,” she says.

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MRM Research Roundup: Mid-August 2021 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. “The U.S. percent overall.

2021 180
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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 190
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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “The ability to customize delivery limits and costs to our customers was especially powerful, as it helped us remain competitive at a cost our business can afford.”