Ken Burgin

MARCH 1, 2020

News about the spread of Coronavirus is not good, and people are starting to panic – we need to stand as islands of calm and true hospitality, while taking important precautions. It’s also time to take urgent management action to protect your profitability. You can stand out from the crowd by being spotlessly CLEAN and HYGIENIC. Here are some quick ways to make this obvious to customers.

Front of House 155

Front of House Back of House Uniforms Customer Service 155

Sante

MARCH 1, 2020

Women's History Month EVENT_2.jpg. Author(s): Penny Weiss. Teaser: Honoring women and their achievements during the month of March! Let's start with the iconic winemaker, Susana Balbo! Women’s History Month begins on March 1st. Its purpose is to acknowledge and commemorate all the contributions either great or small that women have made throughout history and continue to do so.

2015 130

2015 2017 Back of House Vineyard 130

Perfect Daily Grind

MARCH 1, 2020

A customer walks into your coffee shop and orders a cortado. Depending on your perspective or where you are in the world, you could give them many drinks. For some, a cortado is a certain ratio of coffee to steamed milk. For others, it’s a small flat white or latte. Some even say it’s up to the customer. With so many opinions on what a cortado is, there’s plenty of room for miscommunication – whether you want to order one, or serve it to customers.

Café 218

Café White Paper Small Business Allergens 218

Hot Schedules

MARCH 1, 2020

Blog. Are You Truly Optimizing Your Labor Cost? Learn how advanced forecasting capabilities helped one HotSchedules Now Powered by Fourth Customer achieved labor savings with smarter deployment of hours. S uccess in the restaurant industry depends on many things, and the ability to control labor costs is at the top of the list. An inefficient and ineffective labor strategy can lead to unnecessary cost, disgruntled employees, and decreased guest sentiment.

Employee Relations 113

Employee Relations Download Customer Service Management 113

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Leadership

RGU

MARCH 1, 2020

Training 52

Training 52

RGU

MARCH 1, 2020

Training 52

Training 52

RGU

MARCH 1, 2020

Training 52

Training 52