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Building a Customer-Centric Restaurant Brand: Strategies for Success

The Rail

Collect customer data , such as preferences and dietary restrictions, and use it wherever possible to individualize their dining experiences. Note where products come from in your menu descriptions. Tailoring experiences to individual guests can make them feel special and appreciated, rather than just another faceless diner.

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MRM Plant-Based: Trends in Meatless and Copper Branch Expands in Time for Veganuary

Modern Restaurant Management

As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products."

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Blue Hill at Stone Barns Tells a Beautiful Story. Former Employees Say It’s Too Good to Be True.

EATER

While staff did work with local, seasonal, unique ingredients, servers and cooks alike say they grew uncomfortable telling stories about some of the restaurant’s sourcing and preparation practices, including for a number of its signature dishes, which they considered misleading. Obviously we were buying more locally than most do,” Teall says.

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