Remove Dietary Restrictions Remove Insurance Remove Reservations Remove Seasonal Menu
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Building a Customer-Centric Restaurant Brand: Strategies for Success

The Rail

Rather than requiring consumers to phone your restaurant to make reservations, it’s worth considering adopting online reservation processes. Collect customer data , such as preferences and dietary restrictions, and use it wherever possible to individualize their dining experiences.

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Blue Hill at Stone Barns Tells a Beautiful Story. Former Employees Say It’s Too Good to Be True.

EATER

While staff did work with local, seasonal, unique ingredients, servers and cooks alike say they grew uncomfortable telling stories about some of the restaurant’s sourcing and preparation practices, including for a number of its signature dishes, which they considered misleading. Obviously we were buying more locally than most do,” Teall says.

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