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Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Apps are being downloaded for convenience and discounts. Download the report here. Apps are deleted when wait times are too long.
Modern Restaurant Management
OCTOBER 4, 2021
App downloads remain strong. 59 percent downloaded at least one new restaurant app in the last three months. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Mobile orders are on the rise.
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Modern Restaurant Management
JUNE 18, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.
Modern Restaurant Management
AUGUST 17, 2020
Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. Read more in the latest Restaurant Guest SatisfactionSnapshot.
Modern Restaurant Management
SEPTEMBER 15, 2020
But, those that embrace technology will be best equipped to weather the pandemic. Here are three ways to leverage technology for restaurant re-openings: 1. Data shows that guests want to dine out but safety concerns are the biggest factor holding them back. No-Touch Menus.
Modern Restaurant Management
MAY 27, 2020
In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Appropriate spatial distancing practices through visual cues, physical alterations and adaptive technology. Available and emerging technology.
Modern Restaurant Management
AUGUST 3, 2020
The two biggest challenges noted were “declining local consumer demand” and “limited dine-in capacity,” closely followed by “keeping staff and guests from contracting COVID-19.” 21 percent of restaurants plan to invest in contactless dine-in technology, such as moving away from physical menus.
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