Embrace the Suck

JANUARY 20, 2021

With that mission in mind, below you’ll find the four-step recruiting plan you need to build a high-performance team and succeed in 2020. I have a rule that all my coaching clients must follow: 100% Thank U’s. Step 2: Be Actively Recruiting. What’s the biggest difference between job ads and recruiting?

Recruiting 377

Recruiting Coaching Hiring Take-out 377

Embrace the Suck

MAY 24, 2023

But these fresh recruits often stick around only briefly before setting off, triggering a repeating cycle of worry. Step 2: Proactive Recruitment Unearthing top-tier talent demands active recruitment. Instead, we should be on the offense, taking our recruitment strategy to the talent pool. It's astounding! Are they alive?

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! I hate to say that a lot of restaurants post on social media, very few actually market.

Coaching 330

Coaching Email Marketing Communication Workshop 330

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Technologically Savvy.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. I should recruit more talent. I must recruit more talent.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

JANUARY 23, 2023

Enlivening the culture starts with an effective plan, an inclusive idea able to be authentically communicated and practical in its expectation. We focus on team development and define it as our team cycle which includes things like recruitment and hiring, onboarding and training, as well as evaluation of compensation and benefits.

Coaching 197

Coaching Employee Relations Hospitality Social Media 197

7 Shifts

NOVEMBER 3, 2022

Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there. Is there something in the hiring or recruiting process that leaves women out? Every recruit gets a copy of the Hopdoddy “Journey”.

Leadership 195

Leadership FOH BOH Website Management 195