Culinary Cues

NOVEMBER 10, 2023

What if the chef, manager, and owner were required to do the same, in essence proclaiming they approve of the work as presented to the guest? Are you proud to present this to your teammates, manager, or guest?” What changes might occur in your operation if everyone was required to sign their work and take public responsibility for it?

Seminar 355

Seminar Front of House Workshop Back of House 355

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? It means everything you need to manage your team is in one place. That’s where 7shifts’ Task Management and Team Communication tools come in.

Tip Distribution 222

Tip Distribution Document Hiring Training 222

7 Shifts

MARCH 31, 2023

The most crucial area this applies to is with management. A manager can make or break an employee’s experience as it trickles down from the top. Invest in developing your people One value to look for in managers is an interest in developing the team. Culinary students and grads come to stage as part of a paid internship program.

Hiring 195

Hiring Front of House Back of House Document 195

Gecko Hospitality

MAY 20, 2019

If you want to stand out at a qualified restaurant management candidate to a job interview, then you need to do more than memorize lists of questions from the internet. Require the departing employee sign a termination certificate, acknowledge their understanding and duty not to disclose trade secrets or confidential information.

Management 40

Management Management Document Coaching 40

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Borrowers should carefully review PPP regulations and guidance and the certifications required to obtain a loan."

Webinar 183

Webinar Loyalty Program Online Ordering Social Media 183

Modern Restaurant Management

OCTOBER 23, 2020

Coach your new hire on some relevant examples of this. Can they comp a customer’s meal, offer a coupon or gift certificate, free dessert? Positive language and a problem-solving mindset will allow customer service employees to give the customer a positive experience even if the customer does not get precisely what they want.

Communication 176

Communication Training Dietary Restrictions Customer Service 176

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Borrowers should carefully review PPP regulations and guidance and the certifications required to obtain a loan."

Webinar 196

Webinar Mobile Ordering Loyalty Program Online Ordering 196