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How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? How do you maintain smooth communication between FOH and BOH staff? How do you ensure compliance with food safety and hygiene regulations?
Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.
Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.
Restaurateurs now also need to know how well new hires will uphold COVID-19 safety measures. If staff jeopardize the health and safety of guests or fellow team members, they can sink the business. Ask these questions in your interviews to find staff who will uphold COVID-19 safety measures and whose values match yours.
Consider specialty sanitization services In addition to hourly sanitization of all high-contact surfaces (FOH and BOH), ensuring you have access to professional specialty sanitization will provide more confidence and peace of mind to your staff and guests. A restaurant’s health code depends on it!
Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech. Cross-contamination. Undercooking. Food allergies.
” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Christopher Baron of RedBaron Consulting.
Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety.
An efficient restaurant kitchen design should be high on your priority list whether you’re opening a new restaurant, expanding an existing one, or remodelling an existing one. . The success of a restaurant kitchen design is defined by careful planning. Detailed Guide To Restaurant Kitchen Design .
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.
Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). Here are some practical tips to implement with your restaurant kitchen staff to grow your food cost savings. 12 tips to keep your kitchen staff focused on food waste reduction.
Basic restaurant standards, like restaurant safety, dress code, and code of conduct. . Health and Safety Standards. You may decide that the best way to give information is to create a bundle of documents that include health and safety procedures, industry standards, employee forms, and working conditions. Labor Laws.
Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.
An integrated restaurant management system is a collection of applications designed to streamline food service operations—specifically restaurants, nightclubs, confectioneries, cafes, cloud kitchens, food carts, and delivery companies. It combines the positive features of traditional POS (Point-of-Sale) systems with the following tools: .
restaurateurs should pay special mind to this last one. Go over important topics like: Job responsibilities COVID-19 safety procedures Hygiene Uniform Systems and tech Attendance Customer service Security – including your restaurant loss prevention strategy Opening and closing shift procedures. Hands-on menu training and tasting.
Cleanliness and safety are top priorities in the food service and hospitality industry. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards. They ensure consistency, safety, and compliance with health regulations.
In contrast, Apicbase is explicitly designed to manage the complex operations of multi-site and enterprise-level food service companies, including central kitchens. Its features are particularly valuable for central production kitchens , streamlining inventory tracking and simplifying the coordination of deliveries across locations.
They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Chick-fil-A.
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