BOH Franchising Loyalty Program Recruiting 
Apicbase
FEBRUARY 29, 2024
85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) After recruiting and retaining staff, increasing sales volume is the second most expected challenge in 2024 (23.75% of respondents). Let’s dig in. million tons in 2020 and 12 million tons in 2021.
Modern Restaurant Management
DECEMBER 28, 2020
And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. Ross Franklin, CEO and Founder of Pure Green Franchise. Operators are going to have to get creative in how they continue to foster those customer relationships.
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Modern Restaurant Management
FEBRUARY 18, 2020
Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs.
Apicbase
JUNE 16, 2023
To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Together with gross profit, net profit margin is also an important franchise restaurant performance metric.
Modern Restaurant Management
DECEMBER 31, 2019
As such, a big focus in 2020 will be on how to find, recruit and keep team members. Restaurants will likely continue to offer innovative benefits like free or discounted education, or other programs such as our managing partners program, which allows managers to run their own locations. Recruiting Platforms.
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