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” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Consumers are also becoming more conscientious about sustainability, which is primed to disrupt the restaurant business.
To this end, a recent survey conducted by McKinsey & Company revealed that not only do consumers care about the environmental impact of disposables, but they are willing to pay more for sustainable packaging and single-use items. BOH Disposables for Increased Hygiene and Retention.
To this end, a recent survey conducted by McKinsey & Company revealed that not only do consumers care about the environmental impact of disposables, but they are willing to pay more for sustainable packaging and single-use items. BOH Disposables for Increased Hygiene and Retention.
They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Sustainability will be even more important to diners, and restaurants that don’t have a sustainability strategy will be at a competitive disadvantage.
Additionally, while 99 percent of all companies consider sustainability to be important, only half have taken steps to implement sustainability practices within their supply chains. “To remain competitive, organizations must adopt greater agility, innovation and sustainability throughout the entire supply chain. .
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