BOH Book Communication Customer Service 
7 Shifts
JULY 28, 2021
You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Dangers of Poor Communication. Steps to Improve Team Communication. What to Communicate and When.
Apicbase
MARCH 28, 2024
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Cost control.
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Modern Restaurant Management
JUNE 24, 2021
Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. However, having a strategic and effective digital marketing plan in place allows local restaurants to attract new customers and retain the ones they already have. Can customers find you?
7 Shifts
NOVEMBER 29, 2022
They want to be here, they don't want to give bad service. They want to give good service. The restaurant initially opened with no tipping or service charge. To Ji Hye, who came from another industry, it didn't make sense that staff should rely on customers to pay their bills. Keep communication flowing.
7 Shifts
OCTOBER 2, 2019
Keep regular meetings and team-building activities on the books to foster a sense of team collaboration. Additionally, make them accessible in a shared drive or through your restaurant communication system. Communication is key in every part of the restaurant business. Clear communication goes beyond the average dinner shift.
Next Restaurants
DECEMBER 18, 2020
Generally speaking, the service industry is seen as a sort of stepping stone towards a “real” job and career. This mindset is problematic on many levels; yet it’s unfortunately rampant throughout the service industry. Service Industry & Education: Behind the Scenes. Turning Service Jobs Into Careers.
7 Shifts
DECEMBER 18, 2023
Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.
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