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Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). Are your staff sufficiently trained in how to handle your customers?

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The Truth About Reality TV and Bar Ownership

Bar and Restaurant Coach

Reality TV has been great for bar consultancy firms like Barmetrix by introducing our services to the world. If nothing else, these popular shows have made people aware that running a successful bar operation is damn HARD. Help for Struggling Bars and Restaurants. customer service excellence. speed and efficiency.

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8 Reasons Why Restaurant Workers Quit (And How to Retain Them)

7 Shifts

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. For the average restaurant, that means serving four more customers a day. Does your restaurant have core values that guide the customer and employee experience?

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Smart Bar USA Founder Barry Fieldman.

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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. percent).

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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.