The Rail

APRIL 10, 2025

Millennials and Gen Z consumers are likely to research food sourcing, question menu claims, and support restaurants that align with their values. From the aforementioned QR codes to artificial intelligence (AI) powered inventory systems, digital tools transform how restaurants manage, monitor, and communicate their supply chain practices.

Food Supply 130

Food Supply Social Media Sustainability Sourcing 130

Modern Restaurant Management

JUNE 27, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. Mobile app and website satisfaction improve 1 percent each to 83 and 82, respectively.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

The Rail

JUNE 6, 2025

Local sourcing keeps food fresher by cutting travel time and helping surrounding farmers. Especially with mobile-friendly apps or websites, online ordering and delivery options let guests easily enjoy meals at home. A modern restaurant with good technological use can keep patrons happy and manage busy periods.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Modern Restaurant Management

JANUARY 27, 2022

Therefore, post your health inspection reports on your website and social media platforms. Tech solutions can elevate food safety checklists and audits, track ingredient lists and allergen information, and help staff manage food safety processes, quickly, easily, and accurately. Make sure food comes from safe source s.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

SEPTEMBER 8, 2023

It’s also valuable to promote your commitment to food safety to customers and prospects, so be sure you’re highlighting this important message through onsite signage, and on your menus, website, and social media platforms. AI offers valuable support, such as enhancing communication and facilitating food safety practices.

Food Safety 520

Food Safety Allergens Food Audits 520

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Source More Smartly by Linking FOH to the BOH. Yet, consumers and restaurants prefer a more direct channel.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

OCTOBER 29, 2021

Data published by fraud management firm Kount found that one-third of all merchants have had a chargeback rate in excess of 1 percent of transactions at some point since March 2020. Respondents to the Kount study identified “friendly/accidental fraud” as their most frequent chargeback source. Providing the wrong order.

Online Ordering 251

Online Ordering Mobile Ordering Customer Service Food Order 251