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How Chatbots are Revolutionizing the Restaurant Industry

The Rail

And more and more restaurants and hospitality businesses are turning to chatbots to assist customers with everything from placing orders to managing reservations. It also frees up your staff to handle things that need a human touch – like serving guests in-house. So, what do you need to know about chatbots?

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20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Cross-contamination. Undercooking. Commercial kitchen equipment safety. Food allergies. Misunderstanding one of these in a given role can be disastrous.

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How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees

Ken Burgin

Questions could range from ingredients of dishes to potential allergens. Learning Modules : Use ChatGPT to develop comprehensive learning modules on restaurant operations such as reservation management, handling peak hours, and providing excellent service. This will help train staff in customer service skills and problem-solving.

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Restaurant Automation: The Key to Back of House Efficiency 

Apicbase

Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. Now, service and delivery robots are serving food to customers.

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Driving the Digital Guest Experience Forward

Modern Restaurant Management

If the technology in question is online ordering then large, vibrant images representing the food or drink on offer, clear references to any allergens and links/sub menus for customer favorites and meal deals should all be included.

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A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

Allergens–especially on new menu items or specials. Managers need to have a means to effectively communicate time-sensitive subjects such as allergens and immediate safety concerns to the staff. Every member of your staff, especially cooks and servers, should be able to describe the dishes that are being served at your facility.

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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Functions of Front of House It is the responsibility of staff working at the front of the house to manage the following: Taking and confirming reservations made over the phone, online, and in person. Additionally, they provide menus to visitors and take reservations. They supervise other servers while also serving their tables.