7 Shifts

NOVEMBER 15, 2024

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Providing good customer service alone can boost business by as much as 50% , so hiring an experienced waiter or waitress improves customer satisfaction and loyalty. What did you do? What restaurant tools have you used?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Lavu

MARCH 7, 2025

Tools like cloud-based POS systems simplify the process by automating updates and securing payment data. Seasonal workers and new hires require ongoing security training, making consistent protection harder to maintain. Most restaurants using modern POS systems will need SAQ B or SAQ C. Here’s what that involves: 1.

POS 78

POS Guest Recovery Document Audits 78

Modern Restaurant Management

DECEMBER 17, 2024

I've seen health and wellness are equally important with this generation, with a preference for transparent ingredient sourcing and the ability to customize meals to dietary needs, such as plant-based or allergen-free. At the same time, these systems must be flexible enough to adapt to emerging requirements without costly overhauls.

2025 419

2025 Back of House Front of House Customer Experience 419

Apicbase

JULY 16, 2025

Managers have full control and advanced capabilities, while kitchen teams, using their tablets, only see what they need to place orders, count stock, view recipes, and access allergen information. The tech a company uses has become a factor in hiring conversations. Clarity and ease of use are what count. Each solves a problem.

Hospitality 52

Hospitality Back of House Front of House Technology 52

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. You only have a short amount of time to get the hiring manager to notice you, so catch their attention. Cross-contamination. Undercooking. Food allergies.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. Why reinvent the wheel every time a new hire joins your team when you can formalize the process? Your New Hire Checklist for Restaurant Employees. Get Your Employee Handbook Template. Download Now.

Hiring 52

Hiring Employee Relations FOH BOH 52