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The Rise of Food Allergies – and How to Keep Your Guests Safe and Happy

Hot Schedules

require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. Download our complimentary white paper to learn how. Ensure Accuracy.

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How to Achieve Accurate Forecasting

Hot Schedules

Employees have better shifts and the guests experience the best-possible level of service. Restaurants that manage their prep planning are able to have the right products and labor available, so they can meet customer demand. They will be more efficient in their prep work, and better equipped to meet customer demand.

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Culture as a Competitive Advantage

Hot Schedules

As you may imagine, disengaged employees deliver mediocre or negative customer experiences. And, they are empowered to go the extra mile for guests, delivering outstanding customer experiences and driving sales. Gallup reports turnover rates as high as 150% in quick-service restaurants and 103% for hourly staff in full-service brands.

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The Evolution of Scheduling

Hot Schedules

Future recurring revenue is also less likely if customers are unhappy. The time and effort required to deliver exceptional customer service varies by table. Download our complimentary Science of Scheduling white paper. Team members take the brunt of the stress, and turnover rates increase. The main challenge?

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MRM Research Roundup: Mid-October-2019 Edition

Modern Restaurant Management

A recent study of restaurant brands achieving consistent positive traffic growth revealed these companies get much better guest sentiment scores based on their service according to White Box Social Intelligence™ They are also better at retaining their employees, particularly at the management level. Best Foodie Cities in America.

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