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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the present and future of AI use in F&B, The Splintered Path to Purchase, the Datassential 500 Awards, and where chefs are earning six figures. At the same time, U.S. chain sales grew just 3.1 percent in 2024 — falling short of the 4.1

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How Leading Restaurant Groups Are Rebuilding Their Tech Stack with Best-of-Breed Systems

Apicbase

The consequence is that hospitality businesses get locked into outdated systems. A few years ago, most of our conversations were with executive chefs and ops managers. In hospitality tech architecture, clarity of responsibility is everything. This makes integrations far easier to manage. But that’s starting to change.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Culture training Employee turnover costs the hospitality industry more than $5,800 per employee. Customer service training Customer service is the cornerstone of hospitality.

FOH
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Meet the Villains Part Two: The Rogue Spender

Hot Schedules

Find out how you can defeat the Rogue Spender and hang on to your cash. T here are many foes in the hospitality industry. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The right inventory management solution can show him who the sheriff is in town.

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Top Five Supply Chain Management Tips

Hot Schedules

Top Five Supply Chain Management Tips. . S uppliers in the hospitality industry have been adversely impacted by the pandemic, with reports of revenues of less than 10% of 2019 levels during the first lockdown. Top Five Supply Chain Management Tips. Finance will be pleased with fewer invoices to process! Supplier Compliance.

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Meet the Villains Part One: The Busywork Beast

Hot Schedules

T here are many foes in the hospitality industry. They take the form of wasted time, effort and cash, and cause havoc and frustration for your employees and guests alike. The Busywork Beast has the power to trap your managers in its Back-office Lair. Luckily, there are ways to transform your general managers into superheroes.

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Digital on the Surface, Dated at the Core: Why Your Restaurant’s Digital Transformation Is Missing the Mark  

Apicbase

Digitisation isn’t just a response to that shift; it’s the driving force behind it, making it the most transformative change in hospitality over the past century. Hospitality is expanding through technology. Imagine you’re in a restaurant and have been using an analogue cash register for years.