Remove 2024 Remove Customer Service Remove Fast Casual Remove Tip Distribution
article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215
article thumbnail

MRM Research Roundup: Super Bowl and Valentine’s Day 2024 Edition

Modern Restaurant Management

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business.

2024 196
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

State of the Industry and More Restaurant Research

Modern Restaurant Management

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." San Francisco only saw approximately 2 percent growth.

2023 203
article thumbnail

Touchless Ketchup, Icing on the Frosting and Bobacino

Modern Restaurant Management

Once finished, the whisky from the barrels was blended and filled back into the barrels to rest for an additional five weeks to allow the subtle nuances of the custom bourbon to properly integrate. "We've “Ever since COVID-19 hit, our customers have been asking for no-contact payment options.

article thumbnail

Where to Eat in 2024

EATER

Where to find the best food around the world in 2024 There’s a big world of food out there and it’s never been easier to taste all of it. Suddenly it feels like every cuisine is at the tip of our tastebuds all the time — an immense amount of info to parse, making it a full-time job just to plan a weekend getaway.

2024 98