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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” Chad Moutray, Chief Economist at the National Restaurant Association.

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Food Delivery Ideas: How to Deliver Food While Maximizing Your Restaurant’s

7 Shifts

Will you hire in-house drivers, use third party drivers, or cross train your front-of-house (FOH) staff to double as drivers ? Many have POS integrations and can automate tickets for the back-of-house (BOH) team. In 2019, Grubhub had 22.62 Determine who will be responsible for delivering orders to customers.

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Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

After purchasing data decision logic technology, as reported in 2019, the restaurant chain now collects as much information about consumers as it can to determine when, why and how they make a purchase at any given time of the day. Source More Smartly by Linking FOH to the BOH.

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Restaurant Cyber Security: How To Prevent Data Breaches

7 Shifts

Given the nature of how restaurants operate —with complex systems in the FOH and BOH —ensuring that receive orders, collect payment, and pay teams—here are numerous areas of the business that could be breached. Billion, which is a 69% increase over 2019. Types of sensitive data in a restaurant.

POS
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FOH vs. BOH Restaurant Trends

Black Box Intelligence

In many restaurants the front of house (FOH) and back of house (BOH) can seem like two completely different worlds. Data can help you navigate through the complexities of FOH vs. BOH operations. As part of our Workforce Intelligence solution, we generate quarterly reports showing changes in staffing for FOH and BOH.

FOH
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How to Make the Most of the 2019 National Restaurant Association Show

Hot Schedules

Is this the year you’ll be investing in FOH or BOH technology? The post How to Make the Most of the 2019 National Restaurant Association Show appeared first on HotSchedules. When you’re providing the right experience for your guests, you know you built the right community of colleagues and partners around you. It starts here.

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How to Manage Restaurant Staff Without Sacrificing Your Sanity

7 Shifts

To learn more about restaurant management, read [Guide] Restaurant Management Tips & Tactics: 2019 Field Guide. Depending on the type and size of restaurant you manage, you could be responsible for staff schedules, payroll, FOH and/or BOH inventory, and even menu planning.