2018 Guest Recovery Leadership 
Modern Restaurant Management
APRIL 29, 2025
Signs of Restaurant Recovery The restaurant industry showed promising signs of recovery in March 2025, as large-chain restaurant transactions saw notable improvement, according to Circana, LLC. The report explores the forces shaping guest loyalty in 2025. AI in restaurants is no longer an experiment but an essential tool.
Modern Restaurant Management
FEBRUARY 28, 2020
Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.
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Modern Restaurant Management
AUGUST 5, 2020
Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”
Modern Restaurant Management
NOVEMBER 5, 2019
Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. This frees up time to focus on guests, while the features do the hard work on their behalf. in January 2017.
Modern Restaurant Management
SEPTEMBER 15, 2020
Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.
Modern Restaurant Management
DECEMBER 12, 2019
“In addition to our growth and brand milestones so far this year, we have more in the pipeline in new and existing markets to increase the experience for both guests and franchisees. At the same time, we’re excited about creating a new generation of Subway guests!” ” Perfectly Designed Pizza Hut.
Black Box Intelligence
AUGUST 9, 2021
According to Black Box Workforce Intelligence data, half of hourly front-of-house workers left within 90 days in 2018, compared to 43% in 2017. The industry’s labor challenges will persist through the economic recovery and beyond. Access to client-only quarterly State of the Industry webinars and thought leadership events.
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