7 Shifts
DECEMBER 9, 2020
In a webinar as part of Toast’s Restaurant Recovery Series , co-sponsored by 7shifts and our trusted partners at XtraChef , we gathered restaurateurs from around the country to discuss new ways of managing staff, new service and compensation models, and how COVID-19 has impacted their business.
Modern Restaurant Management
APRIL 27, 2020
“Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.” The webinars will be held on Monday, April 27 at 2:30 p.m. To learn more and to register for the webinars, please visit: [link].
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Modern Restaurant Management
APRIL 27, 2020
“Through weekly webinars and regularly updated tools and resources, we are helping operators support their employees and adapt their businesses so they can survive and in some cases, even thrive.” The webinars will be held on Monday, April 27 at 2:30 p.m. To learn more and to register for the webinars, please visit: [link].
Black Box Intelligence
AUGUST 9, 2021
The industry’s labor challenges will persist through the economic recovery and beyond. Not only do you bear the costs of hiring and training new employees, but staff and guest satisfaction suffer when you don’t have enough workers to meet demand. Around 20% of operators have increased prices by more than 5%.
Modern Restaurant Management
MAY 1, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.
Black Box Intelligence
AUGUST 24, 2021
Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.
Goliath Consulting
JUNE 15, 2020
Restaurateurs who were eager to reopen their doors after lock-down only a few weeks ago are having to confront temporary product shortages and price inflation, vulnerable to spontaneous out of stock notices or unexpected shipment delays. As such, communication and transparency is a necessary component of recovery.
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