Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Limited Budgets: Slower-Than-Expected Recovery. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. b3lineicon|b3icon-users-group|?

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 190

Webinar Customer Experience Mobile Ordering Customer Service 190

Restaurant365

MAY 7, 2020

General managers and restaurant owner/operators should create checklists for crew and managers to use during their shifts. Managing Food Pick Up and Delivery. Check for state requirements on your governor’s or state health department’s website. Adhere to protocols addressing the protection of both customers and employees.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. The staffing shortage is just one roadblock to the recovery of the restaurant industry.

Guest Recovery 73

Guest Recovery Back of House Point of Sale Customer Service 73

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Weekly Restaurant Insights.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84