7 Shifts

JANUARY 7, 2020

Use data from your POS to see which employee served the fewest tables, upsold the least, got the fewest tips, etc. Alternatively, you can have separate competitions for front-of-house (FOH) and back-of-house (BOH) staff to make the competition more equitable. These behaviors are signs of disengagement. How can you afford bonuses?

Employee Relations 349

Employee Relations FOH BOH Certification 349

7 Shifts

NOVEMBER 12, 2020

Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform. It’s important to train all newcomers on your service standards to make sure they’re giving guests a uniform experience. Include role-playing as part of the training.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

OCTOBER 24, 2019

Vintage or retro waitress uniforms usually consist of a collared and pocketed dress, an apron, and a sleek updo. This outfit pairs perfectly with your regular work duties of carrying serving trays, pouring coffee, and taking dinner orders—making it easy to stay in character all night.

BOH 236

BOH Point of Sale FOH Restaurant Law 236

Open for Business

MARCH 1, 2023

If there’s a uniform, do your best to recreate it with what you already own. Most restaurant server uniforms are simple combinations of pants and button-down shirts in neutral colors. Because cooks spend so much time behind the scenes in a uniform, their closets may offer fewer options than FOH folks. Keep it simple.

Front of House 78

Front of House Back of House Uniforms FOH 78

Apicbase

APRIL 5, 2022

While franchisees run the day-to-day operations of their outlet, they must adhere to the company guidelines, serve the same menu, and use the same branding as all other restaurants within the franchise. Typically, all branches serve the same menu, although there may be slight regional differences. Example of a franchise restaurant.

Franchising 52

Franchising Franchise Food License 52

EATER

MAY 20, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. Eliminate self-serve beverages and open-top drinks in favor of bottles, and replace all condiment containers with single-use packets or washable ramekins to be replaced at each seating.

Kitchen Safety 306

Kitchen Safety Food Safety Food Supply Healthcare 306

EATER

MAY 14, 2020

In the meantime, the NRA and others already offer guidance on FOH logistics like food running, customer management, bathroom safety, and customer takeout. Eliminate self-serve beverages and open-top drinks in favor of bottles, and replace all condiment containers with single-use packets or washable ramekins to be replaced at each seating.

Kitchen Safety 246

Kitchen Safety Food Safety Food Supply Healthcare 246