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For example, you can take orders from your socialmedia profiles, like Facebook and Instagram, using a form or direct message. Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers.
Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Practice physical distancing while still remaining social.
Unique and creative dishes can captivate customers’ attention, leading to increased foot traffic and socialmedia buzz. This requires updated and accurate training for baristas and FOH staff that needs to be considered in the investment for developing the new item.
You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and socialmedia reviews. Remember, data is only as good as what you do with it. Prime Costs Prime cost is the sum of a restaurant’s COGS and labour costs.
With all their plans to dine out and order delivery and take out, here are some factors that influence Gen Z: While eating out is typically a social activity, this year saw a notable increase in solo dining with 49 percent of Gen Z dining alone weekly or more often. 67 percent of Gen Z have used socialmedia to decide on a restaurant.
Over one-third (36 percent) visited a coffee shop in the past year to treat or reward themselves, while 23 percent did so to socialize and 15 percent to use the wifi or get work done. They then sell the reservations on unauthorized online resale sites and socialmedia.
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