7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g.,

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. Getting buy-in from FOH staff is crucial, especially servers. There are advantages and disadvantages to using each method: Pros Cons Service Charge Guaranteed percentage for every cover More control over how money is used for staff (e.g.,

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely? FOH Care for customer wellbeing. How to adjust new hire training during COVID-19 You should aim to complete as much new staff training remotely as possible.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Restaurant365

APRIL 19, 2022

Your total restaurant labor cost includes all expenses related to labor, from salaries and hourly wages to payroll taxes, bonuses, overtime, worker’s compensation, and benefits such as health insurance. Your FOH team is essential to maximum sales levels and a great customer experience, so it’s important to track FOH performance over time.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Restaurant365

OCTOBER 15, 2021

Your restaurant labor cost includes everything your restaurant spends on labor, from salaries and hourly wages to payroll taxes, bonuses, and benefits like health insurance or vacation days. But how do you track FOH performance over time? Training servers on how to suggest food and drink pairings can help maximize sales.

Management 148

Management Management Point of Sale Employee Relations 148

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Provide restaurant employee training on how to use these tools, and info on where they can go if they need more help.

Hiring 52

Hiring Employee Relations FOH BOH 52

Lavu

JANUARY 21, 2020

The accounting language may seem difficult for people who are not trained in accounting or those who have no interest in matters accounting. Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations. They form the minority expenses of running a restaurant.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78