7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. With time-clocking software, employees clock in and out with the touch of a button. These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years.

Management 195

Management Management Email Marketing Point of Sale 195

Modern Restaurant Management

SEPTEMBER 2, 2020

Outdoor dining is still top of mind as owners want to keep employees and customers safe and have questions about maintaining outdoor spaces in inclement weather. Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice.

Outdoor 199

Outdoor Fine Dining Dine-in FOH 199

Black Box Intelligence

SEPTEMBER 21, 2021

Brands that stand out are able to use big data to spot trends, measure performance and create strategies that will drive profits. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Casual dining restaurants. Fine dining.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Modern Restaurant Management

FEBRUARY 4, 2022

Following are some of the major restaurant trends to watch out for in 2022. Menu variety plays a substantial role in every dining experience. Restaurant staples such as plastic straws, plastic cups, lids, or take-home bags have people asking why those things are necessary. Simplified Menus. Ghost Kitchens. Delivery Options.

2022 216

2022 Customer Service Online Ordering Website Management 216

Black Box Intelligence

OCTOBER 27, 2022

As Black Box Intelligence’s Out-of-the-Box Newsletter has been reporting all year, the decline in guest count continues to be the industry’s biggest headache. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022.

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Restaurant365

SEPTEMBER 4, 2020

While writing the perfect job description might take more time, you’ll save time and hassle in the long run by attracting employees whose skills, needs and personalities align with your restaurant’s values and culture. Do your current employees hang out together after work? Ensure on-time payment. Include salary. Conclusion.

FOH 97

FOH BOH Hiring Fine Dining 97

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 133

Fast Casual Front of House Fine Dining Mobile Ordering 133

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Is off-premise dining here to stay? Many guests are eager to dine in restaurants again.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Black Box Intelligence

OCTOBER 27, 2022

As Black Box Intelligence’s Out-of-the-Box Newsletter has been reporting all year, the decline in guest count continues to be the industry’s biggest headache. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022.

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. Emphasize Communal Dining. Take your pick – from ornate to industrial to understated. Image Source ]. Give Guests a Warm Welcome. Image Source ]. Hang Modern Light Fixtures.

Design 129

Design 2021 Front of House Sourcing 129

Sling

SEPTEMBER 6, 2021

What should you include and what should you leave out? Don’t settle for washed-out, blurry photos on your website. It’s little details like these that add character to a restaurant and make it feel like a member of the family rather than an impersonal business out for nothing but your money. Gramercy Tavern. 10) Katsuya.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

Restaurant365

FEBRUARY 4, 2021

However, that number can range, with quick service restaurants on the low end and fine dining establishments on the high end. Your most effective employees are essential for making the most out of your labor budget. On average, restaurants will aim for labor cost percentage to fall between 25-35% of sales.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Lavu

MARCH 11, 2020

Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Begin by taking a look at five important questions, and then dive deeper into evaluating your particular situation. Front-of-house (FOH) management. You may also be unsure where to start. Back-of-house (BOH) management.

Management 78

Management Management Cash Management Mobile Ordering 78