7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

FEBRUARY 15, 2022

The labor crisis has not been limited to just FOH or BOH operations staff. These are just a few examples of how the latest in tech can equip marketers with leading guest intelligence and data analytics without the need to recruit or hire data scientists in a hugely competitive job market.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

7 Shifts

SEPTEMBER 26, 2022

It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Commercial kitchen equipment safety. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. 6 seconds is all you have, on average , to impress the recruiter. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door. The sleeping giant is virtual kitchens.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Aaron Allen & Associates

MARCH 3, 2022

Some of the platforms that can help with recruiting and retention are CultureAmp (a platform to improve employee engagement and performance, used by McDonald’s), BambooHR (HR software to be used from hiring to onboarding to building culture), and Applauz (Software built for engaging, recognizing, and rewarding). Payroll management .

Management 120

Management Management Mobile Ordering Point of Sale 120

The Restaurant Times

MARCH 14, 2022

So, you have to be selective because this recruitment decision can either make or break your restaurant business – a suitable person can lead to growth, while a wrong person can bring disaster. Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH).

Management 52

Management Management FOH BOH 52

The Restaurant Times

MARCH 13, 2023

The Back of House Lingo The hustle and bustle of the back-of-house, the chaos that sustains the front-of-house (FOH), and the sheer urgency, mingled with various types of noises, create a different word in and of itself. And, well, every world needs its own lingo. Additionally, supplies should be ready and within reach of the chefs.

Back of House 52

Back of House BOH Front of House FOH 52