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In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. QR code menus can enable you to manage in-house dining with fewer servers. Diners have embraced this new technology. Use Fewer Staff Members. Table tents.
Make all touchpoints of your restaurant feel like the cool, casual, fusion, or finedining establishment it is. Or maybe it's unique to your area—like being the only finedining spot in town. Do they prefer takeout or dine-in? Here are a few things to get right: Create a mission statement.
With the rise of delivery and take-out, restaurants will start getting creative with the in-dining experience. We’ve also seen off-premise and delivery gain a lot of traction in the last year, however, in the family dining space, providing guests with unmatched hospitality will remain crucial. Off-premise dining is here to stay.
The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Is off-premise dining here to stay? Many guests are eager to dine in restaurants again.
Only finedining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 The decline in sales growth for the week was driven primarily by a decline in sales growth in family dining. Sales growth in finedining and upscale casual also eroded during the week. .
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