Coupons Employee Relations Loyalty Program 
Modern Restaurant Management
JULY 21, 2025
Among the findings: Eight in 10 (82 percent) plan to increase investments in AI technologies over the next fiscal year, with enhanced customer experience (60 percent), improved restaurant operations (36 percent), and loyalty programs (31 percent) cited as the top desired outcomes. Customer experience is the most common use case.
Lavu
JULY 25, 2025
A retailer nowadays can manage transactions, customers, inventory, employees and analytics all through the system that works for them, be it in a traditional terminal or sleek iPad POS system. Loyalty Matters: Optimize POS System for Better Customer Retention Connect with customers, boost repeat visits and increase ticket averages.
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Modern Restaurant Management
NOVEMBER 1, 2024
Wait Time Woes: Wait time-related reviews increased 8.5 Price Sensitivity Persists: While customer service-related issues dominate reviews, pricing remains a problem. The portion of pricing-related reviews describing restaurants as “overpriced” increased by 43.2 Mentions of managers increased 14.6
Modern Restaurant Management
DECEMBER 1, 2020
And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim. Below, we’ll explore three steps to building relationships and an effective customer loyalty program. First, consider adopting a touchless loyalty system. McKinsey & Co.
Modern Restaurant Management
MARCH 27, 2024
Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Punch cards, coupons, point systems, and even exclusive products can keep customers coming back.
Modern Restaurant Management
AUGUST 17, 2020
A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty.
Modern Restaurant Management
APRIL 2, 2020
The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”
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