article thumbnail

Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

I pulled in the kitchen team and the FOH manager, and we agreed on the plan. I still have no idea how that happened! Instead of panicking, I ran through our available inventory and identified an ingredient I could substitute if I modified the dish. The servers were informed of the change so they could guide customers.

Hiring 419
article thumbnail

Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. less interaction with guests, they do have plenty of interaction with FOH staff. So, if someone from FOH gets sick, they too are vulnerable. Here's some of their advice.

FOH 539
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you maintain smooth communication between FOH and BOH staff? A good restaurant manager would use these opportunities to provide specific coaching, such as offering training on service techniques or cross-training in different areas of the restaurant. How do you maintain smooth communication between FOH and BOH staff?

article thumbnail

Flag on the Play! Four Penalties Your Bar Can Avoid During Super Bowl Weekend 

Modern Restaurant Management

Here are coaching tips to get your team ready for a super weekend in your bar. Don’t let your FoH team get called for Delay of Game when customers need ordering assistance. Penalty #1: Delay of Game Want to increase ticket averages? Huddle up pre-shift with your servers and help them get their heads in the game.

Bar 474
article thumbnail

Providing The Best Restaurant Customer Experience in 2024

7 Shifts

Staff Your restaurant staff, especially those assigned to the FOH, play a critical role in keeping your customers happy as they eat in your establishment. Restaurant task management software lets you create and track daily, weekly, or one-time tasks based on your team’s schedules.

article thumbnail

Restaurant Accounting Concepts Every Manager Should Know About

Lavu

Every foodservice operator has three fixed expenses: Restaurant Labor—The cost of all employees on the payroll in management, FOH, and BOH. Occupancy Expenses—These are the costs of existing in a brick and mortar location ( or food truck ), including rent, property taxes, and insurance. Unavoidable Restaurant Expenses.

article thumbnail

What Is A Franchise Restaurant? — Benefits For Growing Food Brands

Apicbase

Selecting the right tech will ensure BOH and FOH efficiency for years to come, but it will also help your business scale faster and more efficiently. To enable smooth day-to-day operations in each of your franchise restaurants, you must invest in restaurant management technology.