Embrace the Suck

JANUARY 20, 2021

With that mission in mind, below you’ll find the four-step recruiting plan you need to build a high-performance team and succeed in 2020. This goes back to embracing what “hospitality” really means: you’re the host to others’ experiences. Step 2: Be Actively Recruiting. Step 1: Change Your Mindset.

Recruiting 377

Recruiting Coaching Hiring Take-out 377

Embrace the Suck

MAY 24, 2023

But these fresh recruits often stick around only briefly before setting off, triggering a repeating cycle of worry. This means internalizing the essence of hospitality. Step 2: Proactive Recruitment Unearthing top-tier talent demands active recruitment. Some eateries are barely scraping by without a team. It's astounding!

Recruiting 327

Recruiting Coaching Hiring Customer Experience 327

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! In the hospitality world, we give and give to others. Bad hiring is a disease.

Coaching 330

Coaching Email Marketing Communication Workshop 330

MBB Hospitality

APRIL 25, 2018

The hospitality industry is booming so there is an increasing need for skilled hospitality employees. The customer is always the central focus for the hospitality employee so they really need to be passionate about giving the ultimate customer experience. Here are the top 8 qualities to look for in a hospitality employee: 1.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Crunchtime

FEBRUARY 21, 2022

When vacancies occur, many hospitality businesses dive into a mad scramble to fill the position as quickly as possible, often settling for less-than-ideal external candidates or promoting internal employees before they’re ready. Your company earns a reputation of continuous development, making it more attractive to top talent.

Leadership 78

Leadership Employee Relations Training Coaching 78

Modern Restaurant Management

JANUARY 23, 2023

It’s getting harder and harder to adapt and survive, especially in the ever-changing hospitality industry, but the best companies forge ahead. La Vida Hospitality believes in working as smart as you play, and encourages employees to Enjoy The Ride, a tried-and-true mantra for our approach to the work-life balance.

Coaching 197

Coaching Employee Relations Hospitality Social Media 197

7 Shifts

NOVEMBER 3, 2022

Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars. Salt & Straw uses an internal communication platform called The Dot. The hospitality industry had a reckoning when a group of women exposed abuse from prominent chefs. Build trust with open communication.

Leadership 195

Leadership FOH BOH Website Management 195