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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. Enter digital tableside ordering. For fast-casual or QSR brands, digital tableside ordering is equally beneficial.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

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93 Restaurant Industry Statistics Every Food Service Operator Needs to Know in 2024

Apicbase

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. On the other hand, fast food restaurants are on the rise , with 0.8% In 2023, 52% said they would order from a ghost kitchen, while 24% felt indifferent on the subject, which was consistent with 2021 findings.

2024 52
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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

Those that are continuing to prosper had their technological house in order prior to the pandemic. such as using mobile messaging to keep customers informed while their food is being prepared and provide a mechanism for informing restaurants when they have arrived to pick up their order. Our outlook for 2021 is optimistic.

2021 199
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The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

As such, a big focus in 2020 will be on how to find, recruit and keep team members. For example, we may see other categories beyond fast casual, quick serve and family dining begin to emerge, such as our company building a new category of “Craft Casual.” ChowNow CEO Chris Webb. Transparency is key.

2020 138