BOH Customer Service Fast Casual FOH 
Apicbase
MARCH 28, 2024
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Cost control.
7 Shifts
OCTOBER 12, 2022
Servers, sometimes other FOH staff. Full-service restaurant, fine dining. Some staff may not hold themselves to a high standard of service. Cafes, breweries, some full service restaurants, casual restaurants. Cafes, breweries, some full service restaurants, casual restaurants. Incentivizes servers.
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7 Shifts
NOVEMBER 16, 2021
It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. At full-service restaurants, even tip splitting is still an option. Tip Pooling by FOH & BOH. Full-Service Restaurants.
Black Box Intelligence
SEPTEMBER 21, 2021
These are fast-changing times for all types of restaurants. For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. Limited-service restaurants. Full-service restaurants.
Lavu
MARCH 13, 2020
The speeds they can work at might not be as fast as lightning, but as close as humanly possible. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense. An item is forgotten.
Restaurant365
JULY 8, 2021
For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. According to the report, roughly half of full-service restaurants said they devoted more resources to expanding the off-premise side of their business since the onset of COVID.”
The Restaurant Times
NOVEMBER 19, 2021
Dining out still revolves around the service experience. Streamlined FOH And BOH Operations . Brands that strive to deliver excellent customer service need not be concerned. The dining experience is still centred on the service experience. 4 Ways Automation Solves Restaurant Staff Shortage Problems.
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