BOH Customer Experience Loyalty Program Reservations 
Apicbase
MARCH 28, 2024
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Cost control.
Modern Restaurant Management
OCTOBER 20, 2023
To attract customers while accommodating tightened budgets, restaurants should consider employing marketing strategies that leverage data-driven insights to tailor messaging according to consumer needs. However, to best promote potential discounts, they’ll need high-quality insights into what customers want.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Restaurant365
JUNE 9, 2021
You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Tracking BOH and FOH data can help you root out issues and discover potential solutions. Focus on the customer experience.
The Restaurant Times
SEPTEMBER 16, 2021
In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations.
7 Shifts
FEBRUARY 7, 2024
Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Other QSR brands, including Taco Bell, McDonald’s, and Wendy’s, are all experimenting with digital-first or digital-only restaurants as well. But that was the 90s.
Apicbase
FEBRUARY 29, 2024
71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. million tons in 2020 and 12 million tons in 2021.
The Restaurant Times
JANUARY 18, 2023
Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. taking table reservations, . assisting with marketing strategies such as, customer relationship management (CRM), . loyalty programs, and .
Expert insights. Personalized for you.
52 
Let's personalize your content