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The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

As these big tech players align more with fast food chains and large franchises, independent restaurants will increasingly turn towards software partners that treat them with more respect. People don't want to have their credit card go out of sight and into the BOH where people are doing god knows what with it.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. Restaurant design footprint will fundamentally change with more BOH kitchen size needed and less FOH seats as more people gravitate toward digital and delivery. The sleeping giant is virtual kitchens.