7 Shifts

NOVEMBER 15, 2024

After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you maintain smooth communication between FOH and BOH staff?

Leadership 195

Leadership Management Management Operations 195

Rocket Fuel

DECEMBER 9, 2022

Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Get visual: Make clear what items have been 86’d Two words: Supply chain. What is the industry average speed of service?

2024 52

2024 Point of Sale Customer Service Seasonal Menu 52

Rocket Fuel

DECEMBER 9, 2022

Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Two words: Supply chain. Delaget Coach will give you the boost you need to run faster, grow faster, and tighten up that speed of service score.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Apicbase

APRIL 5, 2022

Restaurant franchising has been around since the 1920s, used mainly by fast-food chains like McDonald’s, KFC, and Taco Bell. So whether they have experience running a food business or not, entrepreneurs coming into the franchise have everything they need to launch their restaurant right away. 1 They’ll be able to jump right in.

Franchise 52

Franchise Franchising Food License 52

7 Shifts

NOVEMBER 15, 2024

Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Let’s dive into our list of essential questions to ask kitchen manager candidates so you can find the best person who’ll make your BOH more productive and efficient. But how do you find the right person?

Back of House 195

Back of House Management Management Operations 195

PathSpot

AUGUST 2, 2024

CNN with PathSpot’s CEO & Co-Founder Christine Schindler, took a behind-the-counter look at how hand-scanning technology functions and underscored its importance for food safety. Click here to learn more about CNN’s BOH look: CNN 2024 PathSpot HandScanner BOH This blog will highlight the importance of hand-scanning technology.

Technology 40

Technology Food Safety BOH Certification 40