Black Box Intelligence
JUNE 14, 2023
Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience. Unfortunately, the answer is not that clear-cut.
Modern Restaurant Management
MARCH 13, 2020
Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.
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Black Box Intelligence
AUGUST 9, 2021
According to Black Box Workforce Intelligence data, half of hourly front-of-house workers left within 90 days in 2018, compared to 43% in 2017. The numbers are similar for hourly back-of-house staff. The restaurant industry has long been plagued by high employee turnover. They’re also leaving more quickly. of Employees x 100.
7 Shifts
OCTOBER 15, 2020
Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). As the Head of U.S. Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic.
Modern Restaurant Management
MARCH 16, 2020
" "This is a very challenging time, and we're experiencing something we have never had to deal with before," said Jennifer Petrocelli, executive director of The Preston House & Hotel, a participating restaurant. "We The National Restaurant Association has provided a list of best practices to ensure business continuity.
Black Box Intelligence
AUGUST 24, 2021
Many people took advantage of the downtime and went back to school. After the devastation of the pandemic, the restaurant industry should be making a comeback. But a persistent labor shortage stands in the way. While experts attribute the shortage to a number of factors – from stimulus payments to low wages – there’s no quick fix.
Bingage
JANUARY 15, 2020
Attend seminars, webinars, meet people who are already working in the industry have a healthy conversation with them, follow their strategies, if required join classes with your staff for training purposes. Owning a Restaurant is quite challenging but at the same time, it’s a rewarding role. effective Restaurant business planning.
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