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Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations. This reduces the chance of errors or miscommunication.
Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. One potential starting point is creating a reference sheet that lists your establishment’s answers to frequently asked questions.
Give out hard copies and make digital copies accessible on a cloud storage system so that staff can easily reference them. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Be thorough in your communication.
Cross-Contamination with Allergens. Allergens are proteins that cause an allergic reaction in some people. The most common food allergens are found in: Eggs. They’re referred to as Potentially Hazardous Foods (or PHFs). Allergens and chemicals can also linger. These are referred to as food contact surfaces.
Restaurant back office software refers to digital tools used by restaurants to manage back of house operations and administrative tasks. You will have clear menus with accurate allergen information and everything available to order. A comprehensive digital solution designed to streamline ops and admin.
The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Communicate restaurant guidelines and policies. Then, have them select the benefits they want.
It relies on strong communication and everyone working in harmony in order to deliver outstanding guest experiences. It encourages open communication and transparency, while limiting liability for managers and your restaurant. Collaborative scheduling takes this more hospitable approach. A Note on Restricting Requests. read more.
Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. They communicate with kitchen personnel, prepare checks, and accept payments. Additionally, this will promote effective communication between the kitchen and restaurant staff.
. "As we head into the holiday season, EventUp provides a simple and effective platform on which planners and venues can connect and communicate, safely and virtually, so they can host the perfect event." ” “We are so excited to be working with Trabon on the nutrition and allergen calculator. .”
If the technology in question is online ordering then large, vibrant images representing the food or drink on offer, clear references to any allergens and links/sub menus for customer favorites and meal deals should all be included. By doing so these businesses have demonstrated a clear knowledge of the customer’s needs.
It doesn’t always take large amounts of an allergen to cause sickness or even death. This means that using the same jug to handle different milks could trigger a reaction in someone – even if the jug has been rinsed and contains only microscopic amounts of the offending allergen. Communicate With Consumers. Train Your Staff.
Restaurants with multiple locations can use software and apps to communicate pertinent recall information in real-time and provide detailed information within the supply chain. coli O157:H7 in ground beef, salmonella in peanut butter, or food with an undeclared allergen. Establish a Plan. Examples include E.
These include: Maintain dry, clean floors: Clean up spills and slip hazards immediately, communicate hazards to staff and guests via signage and verbal communication, and use drainage and dry standing places in spaces where wet processes are used.
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