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Competition’s Coming: Key Technology Changes Can Help You Win

Modern Restaurant Management

Digitizing your menus can have a powerful impact because the information is typically scraped online by third-party affinity sources, such as Yelp and TripAdvisor, who collect data for their customers. Source More Smartly by Linking FOH to the BOH. AI and digital technology aren’t just for the front of house.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Your back-of-house (BOH) team should also have some basic customer service training. While interacting with customers isn't the BOH team's primary role, every employee should be able to exhibit the restaurant’s culture through customer service. Health and safety are even more pertinent during and after the COVID-19 pandemic.

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20 Restaurant Skills You'll Quickly Learn on the Job (Updated)

7 Shifts

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. When information is laid out in a visually appealing way, it's easier to digest.

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The Comprehensive Guide to Restaurant Back Office Software For Multi-site Operations

Apicbase

The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business. Enhanced data insights for informed decision-making Data is the new gold. You will have clear menus with accurate allergen information and everything available to order. What Is Restaurant Back Office Software?

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How the Right Restaurant Tech Stack Supports Scalability

Apicbase

With 96% of restaurants planning to expand , operators are looking for the best software to manage BOH operations like inventory, recipes, production, and scheduling. Crucial data remains trapped in legacy systems or is inaccessible due to vendor restrictions–they can’t or won’t share information.

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How to Onboard Restaurant Staff: A New Hire Checklist for Restaurant Employees

Touch Bistro

Instead, we want to provide you with the tools and information you need to prevent turnover and create a great first impression with new hires. Some restaurants (those with a small staff, for example) might assume that an informal onboarding process – something semi-structured but largely ad hoc – will suffice.

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Restaurant Automation: The Key to Back of House Efficiency 

Apicbase

Restaurants use software and smart hardware to automate everyday tasks and management duties, such as purchasing ingredients, managing inventory, making production lists, dealing with allergens, and calculating costs. Back of house (BOH) operations are complex and have many moving parts.