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MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

Guests are willing to tip between 10 percent-25 percent more when dining out. Rewards Network , together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed over 1,300 loyalty members to better understand how consumers feel about dining at restaurants in the wake of the COVID-19 pandemic.

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Restaurant Industry Performance Pulse

Black Box Intelligence

Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Full-service restaurant tickets, which include taxes and tip, grew by nearly 20% on a two-year basis as of Q2 2021. Insights from the Weekly Hourly Hiring Report from Snag .