2025 Guest Recovery Innovation Mobile Ordering 
Modern Restaurant Management
DECEMBER 15, 2020
Social networks, mobile banking apps, chatbots, robo-readers, connected devices and even ride-sharing apps are all powered in one way or another by AI technology. Restaurants are serving guests who are more digitally enabled than ever before. Drive-Thrus Ripe for Innovation. The Rise of Digital Channels.
Modern Restaurant Management
NOVEMBER 17, 2020
Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.
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Apicbase
JANUARY 13, 2023
However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders.
Modern Restaurant Management
MAY 5, 2021
Matthew Crompton, CGA’s Client Solutions Director, Americas said: “Recovery is well and truly here, and for many states sales may be close to returning to normal levels. “Let us assume that operators were able to better meet the needs of those 30 percent of guests who are under-whelmed by the beverage program.
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