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Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
These buttons have various allergens listed on the package, as well as a vegan and clean label. Also, the allergen information (tree nuts) is clearly stated down. By 2025, the confectionery giant plans to achieve a deforestation-free supply chain for cocoa. It is a naturally derived flour made by crushing almonds.
Starting on January 20th, 2026, restaurants, cafeterias, and other food service providers will have to reckon with new requirements on tracking food from its point of origin, storing food to prevent spoilage or cross-contamination, providing updated ingredient and allergen information for customers, and more. Talk to Us 1.
The quick-service restaurant (QSR) industry has always been fast-paced and ever-changing, but 2025 marks a pivotal year of transformation. QSR Trends in 2025 The QSR landscape in 2025 is characterized by significant changes that go beyond operational efficiencies.
Project Pollo is a fully plant-based QSR chain offering TiNDLE chicken made from plants along with other plant-based offerings (the company recently took on investment from former McDonald’s CEO Steve Easterbrook and has plans to be at 100 locations open by 2025). Plant-Based Baby Formula: Another Allergen-Friendly Target Market.
How AI tames supply chains Modern supply chains are long, unwieldy, and can be difficult to understand – and that goes double for ingredients, which have a host of unique concerns around freshness, exposure to allergens, and potential recalls and contamination to manage. Want to learn more?
Although digital sales are expected to decrease in 2021, over half of the industry’s business will come through digital channels by 2025. According to new research from Incisiv, the limited service restaurant industry—restaurants where diners order and pay before eating—is undergoing a dramatic shift to digital sales.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, we’ll see operators increasingly adopt advanced Back-of-House solutions to gain deeper insights and more precise control over profit margins.
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