Remove 2023 Remove Fine Dining Remove Front of House Remove Loyalty Program
article thumbnail

2023 Reflections: The Year That Was in Restaurants, Part One

Modern Restaurant Management

– Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Matt Eisenacher, Chief Brand Officer at First Watch Digital transformation continued to dominate 2023.

2023 114
article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Digital nomads place a premium on seamless experiences and prioritise convenience.

2024 212
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Restaurant service: What it takes to knock it out of the park in 2023

Open for Business

Keeping your online presence up to date, cutting wait times, and highlighting your value all make for a dining experience that feels good to guests and keeps them coming back—no matter what’s happening in the economy. Leveling up the dining experience and taking feedback seriously can turn guests into evangelists for your brand.

article thumbnail

How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

7 Shifts

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. So, what sets you apart from the pack?

Seating 222
article thumbnail

Why And How Should You Integrate Automated Order Taking In Your Restaurant?

The Restaurant Times

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . But why should you automate order taking when everything is working fine for you? . They are also considering providing customized dining experiences based on trends, promotions, and even the weather.

article thumbnail

The Ultimate Guide to Choosing an iPad Restaurant POS System in 2024

Mad Mobile

You may feel overwhelmed by the choices in front of you, but there are some factors that you need to consider first. Hardware At CAKE, we love the iPad platform for its stability and flexibility. They’re durable and flexible enough to go from fast casual to fine dining. In the kitchen, though, bigger is better.

POS 40
article thumbnail

MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 106