Modern Restaurant Management

DECEMBER 21, 2023

Savvy food and beverage professionals are recognizing the craft beverage category as a gateway to loyal, higher-value customers. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers. We must continue bridging that gap through research, communications, and marketing.

2023 123

2023 2024 Insurance Employee Relations 123

7 Shifts

SEPTEMBER 19, 2022

The restaurants that are able to keep employees around treat the employee experience with as much regard as the customer experience, if not more. Establish Clear Lines of Communication. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

DECEMBER 13, 2021

What Will Make Restaurant Employees Happier in 2022? Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication. Given that many restaurant employees are around the same age, too, helps foster a sense of community.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Open for Business

MARCH 1, 2023

million workers came back to the accommodation and food service sectors. There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. Many workers found jobs in other industries offering more stability or benefits like health insurance.

2023 78

2023 Insurance Front of House Hiring 78

The Restaurant Times

AUGUST 5, 2022

According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. And the more you maintain your personnel, the more familiar faces your customers will see, and the stronger their bond will be with your restaurant. Now communicate your requirements accordingly.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

EATER

APRIL 7, 2022

2020 and 2021 have been extraordinary for Amy’s,” chief customer and consumer officer Karen Jobb told FoodNavigator in August 2021. Jobb noted Amy’s “explosive, unprecedented growth; we’re talking hundreds of millions in terms of growth,” and that the company is poised to continue growing in 2022. There’s no communication.

Kitchen Safety 128

Kitchen Safety Food Safety Certification Consumer Goods 128

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154