article thumbnail

What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180
article thumbnail

Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. Beyond the traditional criteria that need to be considered in delivering a satisfying CX, today’s consumer also has an expectation built around the freedoms enabled by mobility and mobile devices.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 190
article thumbnail

MRM Franchise Feed: Franchising for Heroes and Shaq-a-Roni for Charity

Modern Restaurant Management

” Fast-Craft Restaurant Concept Set to Have 50 Locations Open by the End of 2022. Today, Chick’nCone has 24 locations open and operating throughout the United States, Canada and the United Arab Emirates, with plans to have 50 locations open by the end of 2022. Donato's to Expand in the Carolinas. MOOYAH Targets St.

Franchise 178
article thumbnail

MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

Modern Restaurant Management

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Army Officer.

Franchise 204
article thumbnail

MRM Franchise Feed: Church’s Goes Hybrid and Curry Up Incentives Now

Modern Restaurant Management

The new model will launch in 2022 and enables the company to advance work-life-balance for employees, while enhancing the workability and connectivity of the Restaurant Support Center teams. Warman expects to open three new lodges in the area, with the first of the new restaurants slated to open in fall of 2022.

Franchise 204
article thumbnail

MRM Franchise Feed: flip’d and the Juicey Awards

Modern Restaurant Management

” Looking ahead, the brand plans to have 50 new restaurant openings per year by 2022 to bolster its overarching goal of having 500 locations open and operating by the end of 2025. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. flip'd by IHOP.

Franchise 190